Have spoken with the dealership, no loan bikes available! Trying to get a response from Bmw direct is like trying to get blood out of a stone…..
Piss poor all round, one way or the other. :(
Update to this post for those that may be interested!
Bmw have now confirmed I need a new L/H piston and rings…(1400mls) parts on order from Germany and once again I’m without my very expensive motorcycle and no courtesy bike offered.
Disappointed.
Update for all re smoking L/H cylinder……Bmw Germany have told the dealer to replace the L/H piston complete with rings…
Still waiting for the inner tube for the rear wheel puncture ( only been 10 days so far!)
Mines smoked badly a few times, no rhythm or reason to when it does it. I have started to keep the bike upright for a few minutes to allow the engine oil not to pool in the LH cylinder before I shut it down and place on the side stand. I have a video of the last time it happened and have passed...
To be perfectly honest, I am disappointed with the dealer and Bmw, I fully agree with your comments Calboy. I was never told to expect only a week of main battery life because of the tracker that was fitted unless I plugged the bike into a smart charger after every ride….Never ever had a new...
Thanks for your reply B4rn3y,
Good to hear you have at least a 50% positive response from Bmw assist. Thinking about my “saga” with the puncture, it was all going well when I first put the call in to Bmw assist. It was only when they said the recovery person would soon plug my tyre and I would...
Thanks TodkaVonic, yes it was a bad day for sure. Still waiting for Bmw customer services to get back to me with a response….not holding my breath!
Clowns
Like you Calboy, I failed to pick up the tyres were tubed when I first looked at the R18.( My previous spoked Gs’s were tubeless) But I thought I had Bmw assist recovery for two years so would give it a try…..last week I had a rear puncture miles from any where, called Bmw assist and was still...
Picked up a puncture around 15:00 today, called BMW assistance to be recovered to my local Bmw dealer. Some 7 hrs later I had still not been recovered! Called the AA and was recovered in less than an hour…..VERY disappointed with BMW assistance/recovery. They promised to keep in the loop re the...
Wow…..that is an absolute beauty, it looks sooooo right. A marriage made in heaven, also so refreshing to hear you had a positive experience re the combination coming together and the build quality complete with first class customer service. A very well done to all concerned and this restores my...
Current:
R18 & R27
Previous:
R65
RS1150
Boxercup
R1200GS
ST800
x3 further R1200GS’s
Plus various other makes of motorcycles,( Honda, Suzuki, Yamaha, Triumph etc)but mostly BM’s. Love the boxer engine and shaft drive.
Fully agree burangs, never in all my time riding motorcycles have I encountered such a stupid way of monitoring a low fuel situation!……all the other Bm’s I have had, have always worked the other way which to me is a lot more logical. A set of lights around the outer edge of the speedo indicating...
It will be interesting to see what response you get from your dealer Calboy! I cant account for the first 200miles on my bike Alex-B with mine being a ex BMW dealer bike. But from 200mls onwards I also stuck rigidly to the correct running in process like yourself.
I do feel there’s something...
Cheers for the build date link, mine was built on 20th August 2020, registered 29th March 2021. It was also procured as an ex demonstrator with 200mls on the clock ( now have 1500mls on her) I will take your info onboard R, re not leaning the bike on the side stand when I shut it down. Will...
Fully agree with all your observations R18C, I also have reservations with the information ( or lack of it!) provided by the dealer…unfortunately nothing changes, once you have signed on the dotted line its like getting blood out of a stone re obtaining information about the systems installed...
I have already sent some video of the blue smoke from the L/H exhaust to my dealer, they have told me just to monitor it and see how it goes! Being an Aeronautical engineer myself, I’m not totally comfortable with their response. I have asked for them to contact Bmw Motorrad to ask their...
Just a thought….if your R18 FE is fitted with a OEM Stealth tracker, keep a close eye on the battery charge! The battery will struggle to hold charge for longer than two weeks, unless its put on a can-bus acceptable charger. I have had mine recently removed. Enjoy.
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